Does your hospital have any accreditation?
Columbia Asia has an unwavering focus toward quality accreditations and patient safety. Columbia Asia Referral Hospital Yeshwanthpur (Bangalore), Columbia Asia Hospital Hebbal (Bangalore), and Columbia Asia Hospital Palam Vihar (Delhi NCR) are accredited by the National Accreditation Board of Hospitals & Healthcare Providers (NABH) and International Society of Quality Assurance (ISQUA). We aim towards achieving similar accreditations for all our hospitals across India.
Are your doctors U.S. or U.K. board certified?
We have committed and full-time association with internationally trained and experienced consultants, many of whom are certified in the U.S. or U.K. These consultants bring with them not only years of experience with international healthcare institutions but also ensure the highest quality of treatment for patients.
What language does the staff speak in your hospital?
All our staff speak fluent English. A language interpreter can be arranged for you in case you wish to converse in any other language. We have interpreters for Arabic, Russian, Bangla and French languages
What documents should I carry with me while coming for treatment?
You must bring your “Fit to Fly” certificate (if medically warranted). Also bring originals of all your recent medical reports, referral notes from your local doctor and the medicines that you are currently taking.
Can I contact your doctors directly to take an opinion?
Yes, you may contact the doctor through our dedicated International Patient Helpdesk. They will schedule your consultation with the doctor via teleconference or videoconference.
Is your hospital nominated by international insurance companies for the treatment of their members?
Yes, we are nominated by all the major insurance companies. If you are a member of any of the below-listed insurance companies, you may avail member benefits, subject to necessary approval
- Vanbreda International
- GMC Services
- AXA Assistance
- Aetna Global Services
- BUPA International
Will I be received at the airport by the hospital?
Yes, you will be received by your Case Manager, who will escort you to the hospital or to the guest house. You will be sent an appointment letter before you embark for your treatment. This appointment letter will provide a detailed schedule of your appointments in the hospital and your expected stay with us.
How much money should I carry for my treatment?
Before you arrive for your treatment, you will be sent detailed information about the estimated cost of your treatment. After your initial evaluation at the hospital and as per the recommended line of treatment, the cost may sometimes vary. In such cases, you will be counselled by our finance team before we start your treatment.
Do you accept payments through credit cards?
We provide easy payment gateways through wire transfers, credit cards, travellers cheque and cash deposits. A receipt will be issued for all payments made, and at the time of discharge, an itemized bill is presented.
Do you make arrangements for the patient’s stay outside the hospital while he or she is undergoing treatment?
Yes, we do make arrangements for your stay outside the hospital while you undergo treatment at Columbia Asia. We can arrange for comfortable guest houses.
Do you provide post-discharge consults with the treating doctor? Do you charge for such consultations?
Our e-Docs Online Consultation ensures that you are provided complete care and guidance even after your discharge from the hospital. Our medical coordinators can review and monitor your post-discharge progress, rehabilitation and medical compliance through offshore interaction with you via emails, teleconference or videoconference. This service is complimentary and is not charged.